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tErms of sErvicE

PLEASE REVIEW THESE TERMS OF SERVICE, AND SINCE PALMS BOULEVARD RESERVES THE RIGHT TO CHANGE THEM FROM TIME TO TIME BY POSTING UPDATES ON THIS WEB SITE, CHECK BACK PERIODICALLY.

  • YOUR ACCEPTANCE OF TERMS: Placing an order in any form with Palms Boulevard binds you to the Terms and Conditions set forth in the Product Purchase Agreement.
  • SERVICE DESCRIPTION: Palms Boulevard guarantees the authenticity of any items as outlined in the Product Purchase Agreement.
  • YOUR REGISTRATION OBLIGATIONS: It is your responsibility to check your personal information and make sure it is correct before placing any order with Palms Boulevard.
  • PERSONAL MEMBER ACCOUNT: You are responsible for keeping all of your personal information current. If you do not update your personal information and an order is sent to a wrong address and lost, it is your responsibility.
  • PRODUCT INQUIRIES AND COMPLAINTS: You may email any questions or comments to the customer service email address on the home page or call 805-409-7273‬ during business hours. (8:00am – 5:00pm PST).
  • YOUR CONDUCT: Any use of profanity or slander of Palms Boulevard or any competitor on the site or in any email will result in termination of any of the registered user benefits.
  • LINKS: All of the links on Palms Boulevard are looked at before accepting them on the site. However, the site links may or may not hold the same opinions as that of Palms Boulevard. If there is a link that is no longer appropriate, please help us by letting us know immediately at 805-409-7273‬.

LEGAL NOTICES
Copyright Notice
The artwork, logos, texts, photographs, videos, software design, scripts and code, web site design and architecture, music, sounds and environments at or used in association with the website at Palms Boulevard, and their selection, compilation, organization, structure and sequence, (collectively and individually called the “Content”) are either the property of, or used with permission by, Palms Boulevard, and are protected by copyright and other proprietary laws. You are granted only a limited license to download the Content for your personal and non-commercial use only, provided that all proprietary notices are kept intact. You may not reproduce, modify, publish, translate, merge, decompile, disassemble, reverse engineer, sell, rent, distribute, or creating a derivative work of, or in any way exploit, the Content in whole or in part.

The trademarks, service marks, business and trading names, and domain names (collectively and individually called the “Marks”) displayed at or used in association with Palms Boulevard web site, whether registered or unregistered, are the property of Palms Boulevard, Use of the Marks in any manner with web sites, business activities, organizations, products or services that are not provided or licensed by Palms Boulevard, is prohibited without the express prior written consent of Palms Boulevard.

Returns
Palms Boulevard refund, return and exchange policy is limited to five (5) business days from the date that you receive the item. You must notify Palms Boulevard Customer Service Department via telephone at 805-409-7273‬ within five (5) business days from the date that you receive the item and follow the instructions provided to you, at that time.

Shipping and handling charges are non-refundable. You are fully responsible for all taxes, as well as return shipping and handling costs. Palms Boulevard may reject any returned or exchanged item that does not reasonably conform to these terms. If the case of a request for an exchange, Palms Boulevard expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund your money should an acceptable replacement be unavailable. Returns, refunds and exchanges are subject to Palms Boulevard Market Loss Policy. Any and all market gains on refunds, returns, and exchanges shall belong solely to Palms Boulevard.

We stand by our 100% satisfaction promise and will go out of our way to make sure customers have a high quality experience.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@palmsblvd.com.

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@palmsblvd.com and send your item to: 9350 Wilshire Blvd, Suite 203, Beverly Hills, CA 90212.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING
To return your product, you should mail your product to: 9350 Wilshire Blvd, Suite 203, Beverly Hills, CA 90212.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping
Although most orders are shipped within one business day, in extreme circumstances shipment may take up to thirty (28) days from completed payment, depending upon the manner of delivery. Applicable taxes, as well as shipping and handling charges are not reflected. You are fully responsible for applicable taxes, and shipping and handling charges. Each package over $1000 requires a signature upon delivery. Palms Boulevard fully insures all of its shipments.

SHOULD ANYTHING HAPPEN WHILE YOUR PACKAGE IS IN TRANSIT TO YOU IT WILL BE COVERED BY OUR INSURANCE POLICY.
However, we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given them instructions to leave your package with a third party. When we ship to you, if metals are lost or damaged in transit, Palms Boulevard assumes responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion.

Please note that Palms Boulevard will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address. Any issues or problems with a shipment MUST be reported within 2 business days, else Palms Boulevard may have to refute any claims.

Our products are shipped within 4-7 Days using the following carriers: USPS FedEx UPS . To return your product, you should mail your product to: 9350 Wilshire Blvd, Suite 203, Beverly Hills, CA 90212. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

sign up for Email / sms alErts

The program will be used by Palms Boulevard to send updates, alerts, and follow-ups regarding your account and/or schedule a call back with our representative.







    By clicking on the submit button and checking the box, you consent, acknowledge, and agree to the following: Palms Boulevard Alerts Message frequency may vary. The program will be used by Palms Boulevard to send updates alerts, and follow-ups regarding their account or schedule a call back with our representative. Reply ‘Help’ for help or contact 805-409-7273‬ for support, or by email info@palmsblvd.com Reply ‘Stop’ for stop Msg&DataRatesMayApply Carriers will not be liable for any failed or undelivered messages.
    Terms of short code: https://palmsboulevard.com/terms-of-short-code
    Terms: https://palmsboulevard.com/terms-of-service
    Privacy policy: https://palmsboulevard.com/privacy-policy


    For help or Opt-out, please email us at info@palmsblvd.com


    Palms Boulevard respects your privacy. We will not share or use your mobile number for any other purpose. We will only use the information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms inline or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete we may refuse your access to the service and pursue any appropriate legal remedies.

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